Privacy Policy

Your information and your choices.

Effective November 9, 2026. Flintpetalry is operated by Guangzhou Xinzhuangmei Brand Management Co., Ltd., the controller of personal information collected for this store. Our contact details appear below.

Information we collect & its sources

We receive information you supply when you place an order, contact us, use an account or subscribe to email: names, contact and delivery details, order information, account details and messages. Shopify and payment providers process payment information to complete transactions; do not email full payment card details to us.

When you browse, Shopify and enabled services may collect device and browser information, IP address, identifiers, pages viewed, cart events and other usage information through cookies or similar technologies. We may receive order, payment, fraud and delivery updates from providers involved in fulfilling your transaction.

Why we use it

We use information to operate the store, process payments and orders, arrange delivery and returns, provide support, remember settings, prevent fraud, maintain security, meet legal obligations and improve the shopping experience. Marketing messages are sent where you have subscribed or another lawful basis permits them, with an unsubscribe option. Where consent is required for optional tracking, your consent choices apply.

Who receives information

Information is shared as needed with Shopify for hosting and commerce, payment processors, delivery and fulfillment providers, support and technology providers, and professional advisers. We may disclose information where legally required, to protect rights or safety, or in a business transfer subject to applicable safeguards. We do not add advertising pixels through this custom theme. Shopify features and installed apps may separately process information under the store’s enabled settings.

Shopify’s role

Shopify hosts this store and processes information about your use of it. When Shopify enhanced services or Network Intelligence are enabled, Shopify may combine information about interactions with this store and other merchants to provide enhanced services, including advertising-related services, subject to the applicable settings and your choices. Learn about Shopify’s independent processing in its Consumer Privacy Policy and exercise Shopify-related rights through the Shopify Privacy Portal.

Cookies & marketing choices

Essential cookies support functions such as cart, checkout and security. Optional analytics, preference and marketing processing depends on the services enabled and your choices. Use Privacy Choices to manage available cookie preferences, request an advertising sale/sharing opt-out or contact us about your rights. You can unsubscribe using the link in marketing emails; transactional messages may still be sent. Browser cookie controls may affect store functions.

Retention & international processing

We retain information as needed to complete orders, provide support, maintain required records, resolve disputes, prevent fraud and meet legal obligations. Retention depends on the record and purpose. Information may be processed in China and in countries where Shopify or our providers operate. Where law requires cross-border safeguards, appropriate contractual or other recognized safeguards apply.

Security

We use reasonable safeguards appropriate to the information and purpose. No system or transmission is completely secure. Please do not send unnecessary sensitive information through ordinary email.

Children

This store is intended for adult purchasers. We do not knowingly collect children’s information. A parent or guardian who believes a child has supplied information should contact us to request review and deletion as appropriate.

Your rights, requests & complaints

Depending on your location, you may have rights to access, correct, delete or obtain a portable copy of information, withdraw consent, or opt out of certain advertising, sale or sharing activities. Email service@flintpetalry.com with “Privacy request” in the subject. We may verify identity proportionately, and an authorized agent may need to provide authority. We will respond within applicable legal deadlines and will not discriminate for exercising rights.

If you disagree with our response, contact us to request review or appeal where available. You may also complain to the relevant supervisory authority. Supported Global Privacy Control signals are handled by Shopify’s applicable privacy mechanisms; you may additionally send us a direct opt-out request.

Updates

We may revise this policy as services or legal requirements change. We will post the updated effective date and provide further notice where required.